Privacy Policy
Privacy Policy for TrueBee Bee Venom Cream
This Privacy Policy describes how TrueBee (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from truebee.store (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We’ll post the updated policy on the Site and revise the “Last updated” date.
How We Collect and Use Your Personal Information
We collect personal information about you in several ways:
Information You Provide:
𖤜 Name, shipping/billing address, phone number, email
𖤜 Payment information and order history
𖤜 Account credentials (username, password, etc.)
𖤜 Product preferences, reviews, and support messages
Information Collected Automatically (Cookies/Usage Data):
𖤜 Device type, browser, IP address, site behavior
𖤜 Cookie IDs and session tracking
Information from Third Parties:
𖤜 Payment processors (for secure payment handling)
𖤜 Shopify (our site provider)
𖤜 Marketing tools or social media interactions
We use your data to:
𖤜 Process orders and deliver products
𖤜 Offer customer support
𖤜 Send marketing or transactional messages
𖤜 Prevent fraud and maintain security
𖤜 Analyze site behavior to improve performance
Cookies
We use cookies to improve your experience. You can control or disable cookies in your browser settings. However, disabling cookies may affect some functionalities.
See Shopify’s cookie policy here: Shopify Cookies
How We Share Your Personal Information
We may disclose your information to:
𖤜 Vendors or service providers (e.g. Shopify, shipping, payment processors)
𖤜 Marketing partners (for ads and promotions)
𖤜 Legal authorities if required by law
𖤜 Affiliates or successors in case of a business change (e.g., merger)
We do not sell or share your sensitive personal information for profiling or inference purposes.
User-Generated Content
If you post a product review or share information publicly on the Site, it may be seen by others. We are not responsible for any third-party use of such content.
Third-Party Links
We may link to external websites. Their privacy practices are not controlled by us. Please read their policies separately.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal data from anyone under 18. If you believe we have, contact us to request deletion.
Security and Retention
We implement standard security measures, but no system is 100% secure. Do not share sensitive data via unencrypted channels.
We retain personal information as long as necessary for our operations, legal compliance, or to maintain your account.
Your Rights
Depending on your location, you may have rights such as:
𖤜 Access to your personal data
𖤜 Deletion of your data
𖤜 Correction of inaccurate data
𖤜 Data portability to another provider
𖤜 Limit or object to processing
𖤜 Withdraw consent for certain uses
𖤜 Manage marketing preferences (unsubscribe links in emails)
To exercise your rights, email us at support@truebee.store. We may ask for verification before proceeding.
Complaints
If you’re not satisfied with how we handled your data, you can contact your local privacy authority or email us to appeal.
International Users
We may transfer your data to countries including the U.S. We ensure data protection through legal safeguards such as Standard Contractual Clauses where applicable.
Contact
For questions, requests, or privacy concerns, please contact us at:
📧 support@truebee.store